Terms & Conditions
Welcome to Premier Pressure Solutions. By accepting our quote or booking a service, you agree to the following terms and conditions.
1. Quote Acceptance
Approval of a quote (in writing, by phone, email, or SMS) forms a binding agreement to proceed with the outlined services.
2. Scope of Work
All services will be carried out as described in the approved quote. Any variations or additions will require a revised quote and may incur extra costs.
3. Access & Utilities
Clients must ensure safe, clear access to the worksite and provide access to water and electricity on the day of service. Missed appointments due to access issues may result in a call-out fee.
4. Surface Condition Disclaimer
While we take care to clean surfaces safely and effectively, Premier Pressure Solutions is not responsible for:
Pre-existing damage or wear
Permanent stains that cannot be fully removed
Damage due to fragile or unsuitable materials
5. Environmental Responsibility
We follow local council and environmental regulations. Clients are responsible for managing any water run-off risks on their property.
6. Weather Delays
Work may be postponed in poor weather conditions to protect surface quality and safety. We’ll reschedule at the earliest opportunity.
7. Payment Terms
Full payment is due on completion of the job unless arranged otherwise. We accept bank transfer, cash, or card. Late payments may incur a $25 admin fee and interest charges.
8. Cancellations
Please provide at least 24 hours' notice for cancellations or rescheduling. Last-minute cancellations or no-shows may result in a $50 fee.
9. Insurance & Liability
We’re fully insured for public liability. However, we are not liable for:
Undisclosed surface or structural issues
Client negligence
Property conditions outside of our control
10. Satisfaction Guarantee
If you’re not satisfied with the results, notify us within 24 hours. We’ll assess and address any reasonable concerns promptly.
11. Use of Photos
Before and after photos may be taken for quality control and marketing. No identifiable personal details will be used. Let us know if you wish to opt out.
Have a question? Contact us directly — we’re happy to help clarify any of our policies.
📞 0452 579 657 | 📧 info@premierpressuresolutions.com | 📍 Perth, WA